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Popular topics: Multilogin X, Multilogin 6,
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Error: Failed to get IP data: can't connect through proxy Error: Javax.crypto.badpaddingexception: pad block corrupted Status: Update in progress...Loading (1) of 2 components Unable to start Multilogin Unable to start a profile Slow speed issue Error: Fingerprint composition failed Connection error due to non-Latin characters in Windows username Error: Mimic/Stealthfox executable is not found Error installing Multilogin on macOS Browser profile shows "Error" in status Common errors and solutions
Overview of resources
Written by Yelena Varabyeva
Updated on April 9th, 2024
Table of contents
Hello and welcome to Multilogin! We hope you will enjoy working with us đÂ
Help center
- Watch videos on our YouTube channel
- Check out our Blog for more in-depth reading
Useful links
- See the status of each Multilogin service on our Status page â you can subscribe for updates too
- Check out our Release notes to see what's new
- Follow our channel @multilogin for updates and join discussions in @multilogin_chat on Telegram
Billing
Click here to log in to your billing account.
Subscription cycles available: 1 month (the default one), semi-annual and annual. If you want to switch your payment cycle type, contact our support team in chat (available within the application, website and on the billing page) or at our email address at support@multilogin.com.
Payment methods supported: Credit Card, PayPal and CoinGate (crypto). Payment method type can be updated in the billing account directly. The list of supported cryptocurrencies is here.
Support
đ Office hours
- English-speaking agents are here to help 24/7! Â
- Russian-speaking agents: 9:00-21:00 UTC+3Â Â
- Chinese-speaking agents: 8:00-22:00 UTC+8
- Vietnamese-speaking agents: 8:00-20:00 UTC+7
- Portuguese-speaking agents: 10:00-21:00 UTC-3
đŹ Support channels
- Chat (available in the app, billing, and on the website)
- Email via support@multilogin.com
âď¸ We can help with
- App features: best profile setup, proxy check, account warm-up strategies, results of our research and many other aspects of using the app
- Billing: subscription changes, invoices, and account details â everything you might need to ensure your account is working as expected
- Automation: working with API and basic scripting assistance
â We can advise on
- Custom code:Â our team can provide you with guides on how to start using automation, as well as code examples for tests, but we can't help with writing custom automation scripts
We recommend inviting your developers to Multilogin to help with automation. In the meantime, we have provided several code snippets here.
- Proxies/VPNs:Â learn more in this section
- Purchased accounts: our research shows that newly created accounts in Multilogin have stable fingerprints, which makes them more secure
- Cookie files: you can get pre-made cookies from solutions such as XPASS, and import them