Popular topics: Multilogin X, Multilogin 6,

Multilogin X

Getting started

Multilogin X: Quick start guide System requirements Overview of resources Multiple accounts: Best practices Transferring profiles to Multilogin X from another solution Multilogin X FAQ

Account & Subscription

Managing payment methods Managing subscriptions Managing invoices Cryptocurrency payments Account & Subscription FAQ

Functionality

Workspace and teams (new)

Using the agent Working with groups Workspaces and teams Cloud and local storage File system and logs AI quick actions Pre-made cookies

Profile management

Profile actions Profile creation Profile launch and stop Quick profiles Installing browser extensions Core updates and how they work Profile management FAQ

Proxies & IP masking

Multilogin proxy FAQ Multilogin proxy guide Choosing a proxy type HTTP and SOCKS proxies Multilogin and 4G/5G connection Setting up Multilogin with NodeMaven Custom DNS Proxies & IP masking FAQ

Cookies

Collecting cookies: Our tips Cookie import Cookie export Setting up automatic cookie collection Pre-made cookies

Fingerprints

Location settings Software settings Hardware settings Screen resolutions Passive OS fingerprint masking (TCP/IP fingerprint) Fingerprints FAQ

API

Postman

Getting started with Postman Creating a profile with Postman Starting a profile with Postman Stopping a profile with Postman Updating a profile with Postman Creating a quick profile with Postman

Retrieving the token Using the automation token in a workspace Retrieving profile, folder, and workspace IDs Retrieving the user ID Selenium automation example Playwright automation example Puppeteer automation example Logging in to Multilogin automatically Setting up automatic cookie collection Auto-launching the agent Exporting proxy details from profiles Converting external proxy lists into API-ready JSON files Automation FAQ

Multilogin 6 transition guide

Registration and subscription sync Multilogin X vs. Multilogin 6

Troubleshooting

Connecting the agent Testing a proxy Saving profile data Using Multilogin on macOS Investigating speed issues Can't start Multilogin Can't launch profile or connect to proxy Error: Failed to get profile data Troubleshooting FAQ
Multilogin 6

Getting started

Data safety

Data safety in Multilogin 6 Data safety in Multilogin 6 FAQ

Teamwork in Multilogin 6 Installing Multilogin 6 on Linux Switching between Multilogin 6 accounts

Profile management

Mobile browser profiles in Multilogin 6 Quick edit sidebar in Multilogin 6 Transferring browser profiles between Multilogin 6 accounts CookieRobot in Multilogin 6

Configurations

Application preferences in Multilogin 6 Browser profile settings in Multilogin 6 Human typing emulation in Multilogin 6 Browser extensions in Multilogin 6 Proxy over SSH (POSSH) in Multilogin 6

API

A quick guide to starting browser automation in Multilogin 6 CLI and Local API in Multilogin 6 Selenium browser automation in Multilogin 6 Puppeteer browser automation in Multilogin 6 Running Multilogin 6 in a Docker container Multilogin 6 automation FAQ

Troubleshooting

Error: Failed to get IP data: can't connect through proxy Error: Javax.crypto.badpaddingexception: pad block corrupted Status: Update in progress...Loading (1) of 2 components Error: Fingerprint composition failed Connection error due to non-Latin characters in Windows username Error: Mimic/Stealthfox executable is not found Multilogin 6 browser profile shows "Error" in status Can't launch a profile in Multilogin 6 JavaScript error when switching to dark mode in Multilogin 6 Common errors and solutions in Multilogin 6

Overview of resources

Written by Yelena Varabyeva

Updated on August 28th, 2024

Table of contents

Help center Useful links Billing Support 🕐 Office hours 💬 Support channels ✔️ We can help with ❔ We can advise on Video guide

Hello and welcome to Multilogin! We hope you will enjoy working with us 😎

Help center

Watch videos on our YouTube channel
Check out our Blog for more in-depth reading

Useful links

See the status of each Multilogin service on our Status page – you can subscribe for updates too
Check out our Release notes to see what's new
Follow our channel @multilogin for updates and join discussions in @multilogin_chat on Telegram

Billing

Click here to log in to your billing account.

Subscription cycles available: 1 month (the default one), semi-annual and annual. If you want to switch your payment cycle type, contact our support team in chat (available within the application, website and on the billing page) or at our email address at support@multilogin.com.

Payment methods supported: Credit Card, PayPal and CoinGate (crypto). Payment method type can be updated in the billing account directly. The list of supported cryptocurrencies is here.

Support

🕐 Office hours

English-speaking agents are here to help 24/7!
Support in Russian, Chinese, Vietnamese, and Portuguese is available during business hours in respective time zones

💬 Support channels

Chat (available in the app, billing, and on the website)
Email via support@multilogin.com

✔️ We can help with

App features: best profile setup, proxy check, account warm-up strategies, results of our research and many other aspects of using the app
Billing: subscription changes, invoices, and account details – everything you might need to ensure your account is working as expected
Automation: working with API and basic scripting assistance

❔ We can advise on

Custom code: our team can provide you with guides on how to start using automation, as well as code examples for tests, but we can't help with writing custom automation scripts

We recommend inviting your developers to Multilogin to help with automation. In the meantime, we have provided several code snippets here.

Proxies/VPNs: learn more in this section
Purchased accounts: our research shows that newly created accounts in Multilogin have stable fingerprints, which makes them more secure

Video guide

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